Sessions are as follows and will be offered as and when they become available - please contact the counsellor, who meets your requirements, directly;
Daytime sessions (face-to-face):
Monday and Friday daytimes
(These sessions are held with Melanie in Crookes, S10 and have a flat fee of £35. To attend daytime sessions please ring 07746139113).
Evening sessions (on-line/telephone):
Wednesday & Thursday evenings: 6pm, 7pm & 8pm
(These sessions are held with Fiona (telephone/on-line) and have a flat fee of £35.
To attend evening sessions please ring 07854525787. 'On-line Counselling' training is National Counselling Society and ACTO-recognised).
Sessions have a duration of 50 mins (it will not be possible to extend a session if a client arrives late).
The slot a client takes will become their designated weekly slot and there is, therefore, the expectation that they will attend at the same time/same day every week until conclusion of counselling.
Payment must be made directly to the counsellor in cash/via bank transfer on the day of each session, including the initial session. The fee is non-negotiable.
For daytime sessions, ALL cancellations made by the client on the day of the session will incur the cost of the full session fee. Similarly, if a client does not attend, has not notified the counsellor and is not contactable, they will not be able to make another appointment until the outstanding fee has been paid. As demand for lower-cost services is high, the client may also lose their slot and may need to re-join the waiting list, as their slot may be allocated to another client on the waiting list.
Cancellations made within 48 hours for an evening session will incur the full session fee.
Please ensure that you are familiar with the cancellation policy before joining the waiting list. If you DO join the waiting list, you are advised to store the telephone number so that it is recognisable to you when you are contacted with the offer of a slot. Westside Therapy will make three attempts to contact you. If you repeatedly do not answer, or do not return our call (if messages have been left for you) your name will be removed from the waiting list. By joining the list and engaging in therapy, you agree for Westside Therapy to retain your contact/personal information (as per the 2018 GDPRs) until conclusion of counselling whereupon it will be securely stored for 7 years before being destroyed.